Face-to-face solicitation is the ONLY approved form of solicitation for Vistra Corp residential field sales.

• All interactions, solicitations, and engagements must occur at the customer’s service address.

• Enrollments must be completed by the account holder or their spouse.

• Customers must have a smartphone and a valid email to complete an enrollment.

• If documents are required, they must be sent by the customer to the correct team to complete enrollment.

• DO NOT create a new email if the customer does not have one.

*All other forms of solicitations (including but not limited to telephonic or online attempts) are NOT allowed.